Awards and accreditations

Our awards and accreditations are not only a rubber stamp of our dedication to delivering outstanding service, they also provide reassurance that we are always striving to innovate and improve so that ICAB is continuously moving forward. Most of the accreditations we undertake are structured so that we are periodically audited giving our clients confidence we are maintaining the highest standards.

ISO9001 certification logo

ISO 9001

ICAB follows a quality management system framework to benefit our clients and customers. By following the ISO 9001 requirements, we ensure that our services meet the needs of our customers at all times.

ISO27001 certification logo

ISO 27001

ICAB follows an information security management framework to protect company and customer data. Achieving ISO 27001 certifies that we manage all our data and customer’s data securely.

FSQS logo


ICAB is a member of the FSQS (Financial Services Qualification System). This ensures we are compliant and continually improving, meeting legal and regulatory requirements when managing third-party risk in the supply chain and corporate governance standards.

PfH Awarded Supplier logo

PfH Framework

We’re part of the PfH Accommodation & Decant Managed Services Framework, a trusted and compliant route to market dedicated to the Social Housing sector. This enables us to provide our expertise and comprehensive accommodation solutions to Social Housing organisations efficiently.

SBT (Science Based Targets) Logo


The Science Based Targets initiative (SBTi) has approved ICAB’s near-term science-based emissions reduction target. The SBTi defines and promotes best practice in science-based target setting and independently assesses companies’ targets. 

Recent recognition at industry awards

Modern Claims Awards 2024 Major Loss Award Shortlist Logo
British Insurance Awards 2021 Finalist
British Insurance Awards Finalist 2020
Claims Awards Finalist Logo
Outstanding Customer Journey Award Logo