The ICAB team is thrilled to be shortlisted for a prestigious industry award. This is a testament to the team’s dedication and passion for helping those in need during difficult and traumatic times.
This award category is particularly significant and relevant due to the current market conditions and the growing need to deal with major losses. In 2023, ICAB created a dedicated team to deal solely with major incidents. The team’s core ethos is to coordinate the entire moving-out process seamlessly and sensitively, using the expertise of our staff and our extensive network of suppliers to provide exceptional customer service while keeping costs down. The team works hard to assist policyholders during these challenging times, building trust and guiding them to ensure they have the smoothest transition into their “Home away from home.”
When generators failed at a high-rise block of flats in South East London, the housing association immediately instructed ICAB to provide emergency temporary accommodation.
A couple had been away on holiday when an escape of water from a burst pipe occurred on the upper floor of their house. As the leak had gone unnoticed, it caused significant damage throughout the property.
A week before Christmas, ICAB’s housing team were contacted by a large housing association, after a property in Greater London faced an issue affecting the resident’s living conditions.
Within hours, temporary accommodation was secured, and all displaced students were successfully re-housed, allowing them to continue their studies.
Specialists in arranging both planned and emergency alternative accommodation, assisting those who suffer unwelcome events in their home, such as flood or fire. Acting on behalf of Insurers, Social Housing organisations and a large range of Instructing Principals.
