The ICAB team is thrilled to be shortlisted for a prestigious industry award. This is a testament to the team’s dedication and passion for helping those in need during difficult and traumatic times.
This award category is particularly significant and relevant due to the current market conditions and the growing need to deal with major losses. In 2023, ICAB created a dedicated team to deal solely with major incidents. The team’s core ethos is to coordinate the entire moving-out process seamlessly and sensitively, using the expertise of our staff and our extensive network of suppliers to provide exceptional customer service while keeping costs down. The team works hard to assist policyholders during these challenging times, building trust and guiding them to ensure they have the smoothest transition into their “Home away from home.”
Southern Housing are the first organisation to utilise the newly created PfH Accommodation and Decant Managed Framework to retain ICAB as their accommodation supplier
We are delighted that our blog has been published on the Procurement for Housing (PfH) website this week.
ICAB embarked on a strategic redevelopment journey in June 2023, investing in technology, staff training, and real estate to future-proof the company for 2024 and beyond.
Over its 25 years in business, ICAB (Insurance Claims Accommodation Bureau) has grown from a start up one man band to a household name within the alternative accommodation, decant and major loss field, on a national scale.
Specialists in arranging both planned and emergency alternative accommodation, assisting those who suffer unwelcome events in their home, such as flood or fire. Acting on behalf of Insurers, Social Housing organisations and a large range of Instructing Principals.
