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Major incident response: ICAB ensures seamless alternative accommodation

May 23, 2025

When generators failed at a high-rise block of flats in South East London, the housing association immediately instructed ICAB to provide emergency temporary accommodation.

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ICAB supports policyholders in their time of crisis after a devastating water leak

May 16, 2025

A couple had been away on holiday when an escape of water from a burst pipe occurred on the upper floor of their house. As the leak had gone unnoticed, it caused significant damage throughout the property.

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ICAB secures temporary accommodation, in time for the Christmas holidays

April 7, 2025

A week before Christmas, ICAB’s housing team were contacted by a large housing association, after a property in Greater London faced an issue affecting the resident’s living conditions.

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ICAB’s emergency response for displaced international students

March 18, 2025

Within hours, temporary accommodation was secured, and all displaced students were successfully re-housed, allowing them to continue their studies.

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ICAB arranges emergency accommodation for several families affected by sinkholes

March 12, 2025

ICAB was proud to provide vital support, alleviating some of the stress and ensuring a smooth transition to safe, comfortable accommodation after two large sinkholes appeared in the road.

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ICAB’s compassionate solution for a family of six in their time of need

March 11, 2025

ICAB’s housing team was contacted by a housing association after one of their residents and their five children experienced a devastating fire in their south coastal home.

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Restoring stability after disaster: Temporary housing for a family of eight 

January 30, 2025

The whole customer journey for a family of eight from initial hotel stay, serviced apartment to rental showed the dedication and hard work by the claims team.

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Emergency assistance during the holidays: ICAB’s 24/7 support

December 11, 2024

Three days before Christmas, ICAB’s Claims Team was contacted by an insurance company with a claim for an elderly policyholder who lived in a village in central Scotland.

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ICAB secures temporary housing for elderly couple amidst home subsidence crisis

September 18, 2024

A call came in to ICAB’s claims team from a home insurance provider. Their policy holders had experienced subsidence in their Kirkaldy home and it was uninhabitable.

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ICAB’s seamless extensions meant minimal disruption for residents affected by cladding

September 2, 2024

ICAB was contacted when major remedial cladding works were planned for a block of flats. The residents needed to be decanted to temporary accommodation whilst the works were undertaken.

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WHAT WE DO

Specialists in arranging both planned and emergency alternative accommodation, assisting those who suffer unwelcome events in their home, such as flood or fire. Acting on behalf of Insurers, Social Housing organisations and a large range of Instructing Principals.

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