Two weeks before Christmas, a policyholder experienced an escape of water in her home which she shared with her elderly parents. The damage went unnoticed and it caused extensive structural issues.
ICAB received an instruction from a large Housing Association. Temporary accommodation was required for a family living in a property affected by severe damp and mould, and it was in need of urgent remediation.
ICAB was contacted by a Housing Association when a resident had suffered a leak in her flat which needed to be repaired. She had to be temporarily moved from her home for a few days whilst the repairs took place.
After a fire at a block of flats the families needed to be moved to immediate alternative accommodation whilst not only fire damage was repaired, but the cladding remediation was dealt with too.
A major London Housing Association contacted ICAB with an urgent instruction; one of their residents needed to be moved to alternative accommodation to allow for the completion of a complex repair.
The ICAB Claims team received a call from an Insurance company regarding a policyholder who had suffered an escape of water at their home, affecting their kitchen.
In January 2025, an elderly resident from a Manchester Housing Association was in urgent need of temporary accommodation after he experienced severe flooding in his home.
When generators failed at a high-rise block of flats in South East London, the Housing Association immediately instructed ICAB to provide emergency temporary accommodation.
A couple had been away on holiday when an escape of water from a burst pipe occurred on the upper floor of their house. As the leak had gone unnoticed, it caused significant damage throughout the property.
A week before Christmas, ICAB’s housing team were contacted by a large Housing Association, after a property in Greater London faced an issue affecting the resident’s living conditions.
